Can I cancel my order?

If your order hasn’t shipped yet, there is a good chance we will be able to cancel your order.

Orders usually go out the same or next business day, so be sure to let us know as soon as possible if you’d like to cancel your order.  

Please call us at 803-438-9779 or email us at support@arktherapeutic.com

Because these requests are time-sensitive, we'll hop on it ASAP and do our best to cancel your order before it gets shipped.

P.S. If you need to make a small change to your order (changing a color, edited a zip code, etc.) - we can usually do that on our end without needing to cancel.  If that's the case, just let us know.